Shipping policy
PRE-ORDER NOTICE: PRE-ORDER PART II is made to order. Pre-order items are not available for immediate dispatch. Orders placed during this pre-order period are currently estimated to be dispatched on 25–26 November 2026. You will receive a shipping confirmation with tracking information as soon as your order has been dispatched.
At PISTEOS, every order is carefully prepared before beginning its journey to you. Please find our current shipping information below.
Processing & Dispatch
Once your order has been prepared and dispatched, you will receive a shipping confirmation with tracking information where available.
During launches and pre-order periods, dispatch times may vary. For PRE-ORDER PART II, the current estimated dispatch date is 25–26 November 2026. Any updated dispatch information will also be shown on the relevant product page.
Germany
Standard Shipping: €5.90
Free Shipping: Orders of €125 or more
Estimated Delivery: approximately 1–2 business days after dispatch
European Union
Standard Shipping: €14.90
Free Shipping: Orders of €125 or more
Estimated Delivery: approximately 3–7 business days after dispatch
Europe — Non-EU
Standard Shipping: €17.90
Free Shipping: Orders of €125 or more
Estimated Delivery: approximately 4–10 business days after dispatch
North America
Standard Shipping: €22.90
Free Shipping: Orders of €125 or more
Estimated Delivery: approximately 8–15 business days after dispatch
Asia
Standard Shipping: €22.90
Free Shipping: Orders of €125 or more
Estimated Delivery: approximately 8–15 business days after dispatch
Oceania
Standard Shipping: €22.90
Free Shipping: Orders of €125 or more
Estimated Delivery: approximately 8–15 business days after dispatch
South America
Standard Shipping: €22.90
Free Shipping: Orders of €149 or more
Estimated Delivery: approximately 8–15 business days after dispatch
Africa
Standard Shipping: €23.90
Free Shipping: Orders of €149 or more
Estimated Delivery: approximately 8–15 business days after dispatch
Pre-Orders
Products marked as Pre-Order are reserved and produced before becoming available for regular immediate dispatch.
For PRE-ORDER PART II, orders are currently estimated to be dispatched on 25–26 November 2026. Please note that this is an estimated dispatch date and not a delivery date.
Once your order has been dispatched, you will receive a shipping confirmation and tracking information where available.
If your order includes both available and pre-order products, the order may be dispatched together once the pre-order item is ready.
Customs, Duties & Taxes
Orders shipped to destinations outside the European Union may be subject to import duties, taxes or customs fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.
Delivery Times
All delivery estimates begin after dispatch and are estimates only. International delivery times may vary due to customs procedures, local carriers, peak periods or other circumstances outside our control.
Incorrect or Incomplete Addresses
Please make sure your shipping information is complete and correct before placing your order. PISTEOS cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided.
Lost or Damaged Orders
If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible with your order number and relevant details so that we can assist you.
Contact
If you have any questions regarding shipping or your order, please contact us through the contact details provided on our website.
PISTEOS
pisteos.co
Wear Your Faith.